Sports Pictures

Parents/guardians will receive email and/or SMS notifications from our studio of the day of photography. Coaches and/or the school/organization should notify athletes of their scheduled time to appear on the date and the location of pictures. Athlete Preparation Athletes should: - Arrive fully ready from head to shoe - Wear a complete and clean uniform (unless otherwise instructed) - Avoid game-day modifications such as rolled shorts, altered socks, or temporary adjustments that do not p...

- Arrive on time or 5 minutes early. - Team photos may be taken first or after individual portraits depending on attendance and scheduling. - All athletes are photographed individually unless they decline to participate. Buddy Photos Buddy photos may be requested on Picture Day if time allows within the scheduled team block. They are not guaranteed and depend on timing. Missed or Refused Photos There is no make-up day for Sports/League Picture Day. If an athlete: - Refuses to be phot...

Images are typically available 7–10 business days after Picture Day, unless an unexpected delay occurs. If parent/guardian contact information was collected, you will receive: - An email and/or - An SMS notification with a direct link to your athlete’s gallery. If you do not receive notification, please contact us by phone, text, email, or [contact form](https://billsmithphoto.com/seniors-contact-form/) and include: - Organization Name - Sport(s) - Athlete’s Name (s) We will provi...

To access your gallery: - Use the direct link sent via email/SMS OR - Visit: www.billsmithphoto.com/sports - Select View & Order Sports & Event Portraits - Find your organization’s gallery - Click View Gallery - Enter your email (and online code) All galleries are password protected for athlete privacy. For more info on accessing your gallery go to article: https://billsmithphoto.ladesk.com/500624-Accessing-Your-Gallery-Online From there you may: - Select your preferred image(s) ...

Team photos are photographed on Picture Day based on the scheduled roster There is no digital download option available for team/group photos at this time. Please review available print products in the gallery under Shop. Please do not hesitate to [reach out for any questions or assistance,](https://billsmithphoto.com/seniors-contact-form/) we're happy to help.

Cropping / Adjust Photo Cropping is done during the ordering process. After selecting your product and image: - Click the “Adjust Photo” button. - Adjust your crop as desired. - Confirm your crop before proceeding. Important: - Cropping must be completed at the time of ordering. - Cropping cannot be changed after an order is placed. - The studio does not edit or correct cropping that is done to your order. - Cropping is supported on all devices, but using a computer is recommend...

Retouching options are consistent across Spring, Fall, Sports, and Event photography. Please see the following article for retouching options: https://billsmithphoto.ladesk.com/545203-Retouching-Options-for-School-Pictures Retouching must be added at the time of purchase and cannot be added after the order is placed.

- My athlete was photographed. Why don’t I see images yet? - Please allow 7–10 business days. If that time has passed, contact us with your organization name, sport, and athlete name via our [contact form](https://billsmithphoto.com/seniors-contact-form/). - Can I request a buddy photo after Picture Day? - Buddy photos must be requested on Picture Day and are taken only if time allows. - Is there a make-up day? - No. Missed athletes who would like to be photographed must schedule a st...